Earning a professional credential means that you have:

• Demonstrated the appropriate education and/or professional experience;
• Gained an acceptable level of understanding, recall and use of the concepts, terms, methods and best practices described within the USMBOK;
• Passed a rigorous examination;
• Committed to maintaining your credential by meeting continuing certification requirements.

The service management qualification scheme (SMQS) credentials are evidence of a proven level of education, knowledge and experience in service management.

The Service Management Qualification Scheme Credentials:

Certified Service Management Professional (CSMP) ™
Certified Lean Service Professional (CLSP) ™
Certified Sustainable Operations Professional (CSOP) ™
Certified Associate in Service Management (CASM) ™
Certified Service Customer Manager (CSCM) ™
Certified Service Fulfillment Manager (CSFM) ™
Certified Service Quality Manager (CSQM) ™
Certified Service Delivery Manager (CSDM) ™
Certified Service Operations Manager (CSOM) ™
Certified Service Infrastructure Manager (CSIM) ™
Certified Service Value Manager (CSVM) ™
Certified in Service Management Foundation™
Certified Service Management Master™